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This store has earned the following certifications.
TommieCopperSafety / TommieCopperFootwear-10
LASTING COMFORT: - Arch support corrects foot and leg alignment, reducing stress and discomfort from flat feet, pronation, bunions, and arthritis. - Ideal for Plantar Fasciitis (heel pain and heel spurs) and Achilles Tendonitis. - Suitable for those who stand for long periods, reducing foot fatigue.
DEEP HEEL CUP: - Maintains correct foot positioning. - Protects heels during heavy impact from walking or running. - Stabilizes the foot for better support.
PREMIUM EVA MATERIAL: - Excellent shock absorption. - Helps relieve foot fatigue. - Keeps your feet cool.
DESIGNED FOR EVERYDAY USE: - Provides moderate control and support for your feet. - Fits wider, high-volume shoes like work boots, basketball shoes, running shoes, and casual shoes.
CUSTOMER SERVICE: - Contact WALKHERO customer service if you receive a damaged package or an item in used condition. - Keep the package intact before returning to avoid Amazon's rejection of your return request.
(Customer Service details omitted for brevity)
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 3-7 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(7-10
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 7 business days (bank processing time frame).
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